Terms and Conditions

Terms and Conditions

1. Scope

These Terms and Conditions apply to all orders placed through our online shop on BigCartel. By placing an order, you agree to be bound by these Terms and Conditions.

2. Seller Information

Zhivko Popov / Bad Billy Records

Nordstrasse 62

47574, Goch, Germany

Email: badbillyrecords(at)gmail.com

Phone: 015510504006

VAT: DE453360897

3. Products and Availability

All products listed in our shop are subject to availability. Product descriptions and prices are subject to change without notice. We make every effort to ensure product images and descriptions are accurate, but slight variations may occur.

Some products may be offered as pre-orders or “pay-to-produce” items. These products can be purchased in advance, and their delivery times may be approximate. Estimated delivery times will be clearly stated in the product description.

4. Ordering and Contract Conclusion

By submitting an order, you are making a binding offer to purchase the product(s). A contract is formed once you receive a confirmation email from us. We reserve the right to reject orders without giving reasons.

5. Prices and Payment

All prices are listed in Euro  and include VAT (19%). Shipping costs are displayed separately at checkout.

We accept the following payment methods:

  • PayPal

  • Stripe

  • Credit/Debit Card (via BigCartel)

Payment must be made in full before products are shipped.

6. Shipping and Delivery

Orders are usually processed within [5] business days after payment confirmation. Delivery times may vary depending on destination.

We ship Worldwide

Shipping costs are shown at checkout.

7. Right of Withdrawal (EU Customers)

As a consumer in the EU, you have the right to withdraw from your purchase within 14 days without giving any reason.

Withdrawal Period:

14 days from the day on which you or a third party (other than the carrier) takes possession of the goods.

To exercise your right of withdrawal, contact us at:

badbillyrecords(at)gmail.com

You may use the sample withdrawal form below.

Effects of Withdrawal:

We will refund all payments received, including shipping costs (except additional costs for non-standard delivery), within 14 days after receiving your notice. Refunds will be made using the same payment method you used, unless otherwise agreed.

You must return the goods at your own cost without undue delay and no later than 14 days from notifying us of your withdrawal.


Sample Withdrawal Form:

(If you want to withdraw from the contract, please fill out this form and return it to us.)

To:

Zhivko Popov / Bad Billy Records

Nordstrasse 62

47574, Goch, Germany

badbillyrecords(at)gmail.com

I/We hereby withdraw from the contract of sale of the following goods:

[Item(s) Description]

Ordered on: [Date]

Received on: [Date]

Name of consumer(s):

Address of consumer(s):

Signature (only if sent in paper):

Date:


8. Retention of Title

The goods remain our property until full payment is received.

9. Warranty and Liability

Consumers have a legal right to a two-year warranty for defective goods under EU law. Please notify us of any defect within this period.

We are not liable for indirect damages unless caused intentionally or by gross negligence.

10. Data Protection

Your personal data will be processed in accordance with our Privacy Policy, in compliance with the GDPR.

11. Governing Law and Jurisdiction

These terms are governed by the laws of the Federal Republic of Germany. If you are a consumer, this does not limit your rights under the consumer protection laws of your country of residence.

12. Dispute Resolution

The European Commission provides a platform for online dispute resolution:

https://ec.europa.eu/consumers/odr

We are not obliged or willing to participate in dispute resolution before a consumer arbitration board.


Last updated: May 4, 2025